The 21st century business world is trampled by economics, technology, demographics, and demanding regulations. To prevail in this trampled world, organizations must transform their way of working to convert new business opportunities into realities — whatever are the opportunities. This requires the ability of disaggregating operations and resources globally; across time zones, geographies, and cultures. You also need a team that has exposure to the working of international markets, a team that clearly understands customers with a global perspective.

iConnect’s BPO business is uniquely positioned to help your business work cheaper and better. We service our customer requirements by leveraging our tenets of quality and innovation. Our tactical and strategic management team that runs the BPO business has the best talent, immense domain knowledge, and a self-sustaining process framework. Our customized solutions translate into flexible and cost-effective services allowing our customers to remain focused on their core competencies. The information system owners have deep experience of delivering customer centric solutions in areas like Construction & Real Estate, 3PL, Transportation & Logistics, Retail SCM, Application Development, and Training.

What is your value proposition?

iConnect BPO provided its customers with industry-specific solutions that are standardized, simplified, and optimized. Built on our self-sustaining process framework, these solutions allow our customers to keep their business operations efficient and cost effective, providing us with a  clear differentiation in the market place.

Presently we have developed and deployed a unique solution that caters to the Construction and Real Estate industry.  Scanned images of invoices are brought into the system using an application. Incorrect entries are filtered out; for corrections at a later point in time, and the system churns out a comparison report. The system can process over 10000 such images monthly, saving hung about of time, efforts, and costs for our customer.  A similar solution is developed for Freight Forwarding Companies with their Freight Audit Bills.

Our  team ensures that we are always there for our customers.