Organizations across the globe have rightly become obsessed about profitable and long‑term relationships with their customers. The challenge with future CRM is about developing good customer strategies. At iConnect we believe that problem solving should combine and use different solving techniques to improve efficiency and better services to customers.  Over the years, we have seen our customers from diverse business industries face a common problem: Managing business growth optimally.

The Challenge:

Today, most optimization problems are solved by pre-selecting one technique, usually linear programming (LP), or mixed integer programming (MIP). However, most real-world problems are more complex than that. These real world problems usually get simplified to fit just one common technique - resulting in solving the wrong business problem!

Furthermore, as the business problems are translated into mathematical representations, the translation process results in producing many more math variables making the math problem even more complex and difficult to maintain. At iConnect we believe that this is the reason why many optimization projects fail just as they start.

Business challenges poised by growth require the company’s operations to improve productivity, reduce wastes, find new ways to re-think and operate accordingly. Be it load maximization, lowering capacity constraints, crew scheduling/pairing, container utilization, order fill-rate improvements, or improving lane profitability through effective backhaul operations- all need enduring process knowledge combined with exceptional minds that are analytical to identify the optimization priorities and sequences as the first steps.

To know more about our Optimization Engine, click here.

Please contact us to request our case studies. If you need to estimate the potential benefits that an optimization solution can bring to your business, just call us for a consultation.