Managed services is the practice of transferring day-to-day related management responsibility as a strategic method for improved effective and efficient operations. The person or organization who owns or has direct oversight of the organization or system being managed is referred to as the client, or customer. The person or organization that accepts and provides the managed service is regarded as the service provider.

Typically, the client or the customer remains accountable for the functionality and performance of managed service and does not relinquish the overall management responsibility of the organization or system.

A managed service provider (MSP) provides delivery and management of network-based services, applications, and equipment to enterprises, residences, or other service providers. Managed service providers can be hosting companies or access providers that offer services that can include fully outsourced network management arrangements, including advanced features like IP telephony, messaging and call center, virtual private network (VPNs), managed firewalls, and monitoring/reporting of network servers. Most of these services can be performed from outside a company's internal network with a special emphasis placed on integration and certification of Internet security for applications and content. MSPs serve as outsourcing agents for companies, especially other service providers like ISPs, that don't have the resources to constantly upgrade or maintain faster and faster computer networks.

Some of iConnect Managed Services Offerings include:

1. Outsourcing of Strategy Services
2. Application Management
3. BPO
4. Infrastructure Management

For more information please contact iConnect Personnel at info@iconnectgroup.com